In 2000, she dropped out of the public eye. She described this period of her life to Essence: "People need to understand that the Lauryn Hill they were exposed to in the beginning was all that was allowed in that arena at that time… I had to step away when I realized that for the sake of the machine, I was being way too compromised. I felt uncomfortable about having to smile in someone's face when I really didn't like them or even know them well enough to like them."
She also spoke about her emotional crisis, saying, "For two or three years I was away from all social interaction. It was a very introspective time because I had to confront my fears and master every demonic thought about inferiority, about insecurity or the fear of being black, young and gifted in this western culture." She went on to say that she had to fight to retain her identity, and was forced "to deal with folks who weren't happy about that."